Shipping policy
Last updated: June 12, 2026
Thank you for visiting Alderis. We are committed to providing our customers with a reliable shopping experience and ensuring that your orders are processed and delivered as smoothly as possible.
This Shipping Policy explains our order processing times, shipping procedures, delivery expectations, and related information.
Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
Please note:
- Orders placed during weekends or public holidays will be processed on the next available business day.
- Processing times may be extended due to circumstances beyond our reasonable control, including severe weather conditions, transportation disruptions, or other unexpected events.
- Once the affecting factors have been resolved, we will continue processing and shipping your order as soon as possible.
You will receive a confirmation email after your order has been successfully placed. Once your order has been shipped, a shipping confirmation email containing your tracking information will be sent to you.
Shipping Time
The estimated delivery time for orders is approximately:
30–45 business days
Please understand that actual delivery times may vary depending on your location, shipping carrier conditions, customs processing procedures, and other factors outside of our control.
While we work closely with our logistics partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.
Shipping Rates and Free Shipping
Shipping costs and available shipping options vary depending on your country or region.
The available shipping methods, shipping fees, and any applicable free shipping thresholds for your location will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, a tracking number will be generated and provided to you.
To check the latest status and location of your shipment, please visit:
Please allow some time for tracking information to become available after shipment confirmation.
Lost or Missing Packages
If your package has not arrived within the expected delivery timeframe or you believe your package may have been lost during transportation, please contact our customer support team at:
Email: ashlmad76@outlook.com
We will review your order information and work with the relevant shipping partners to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If incorrect or incomplete shipping information causes delivery issues, please contact us as soon as possible. We will do our best to assist, but additional arrangements may be required depending on the circumstances.
Contact Information
If you have any questions regarding our Shipping Policy or need assistance with your order, please contact us:
Legal Representative: Jennifer Kennedy
Email: ashlmad76@outlook.com
Phone: +1 407-962-6499
Business Address: 905 S Peninsula Dr, Daytona Beach Florida 32118, United States
For any shipping-related inquiries, our customer support team will be happy to assist you.