Privacy policy

Last updated: June 12, 2026

Alderis operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a convenient and personalized shopping experience (the "Services"). Alderis is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.


Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include information that has been collected anonymously or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

Contact Information
Including your name, billing address, shipping address, email address, and phone number.

Payment Information
Including payment card details, transaction information, payment confirmation details, and other information required to process your purchase.

Account Information
Including your account credentials, preferences, saved settings, and information associated with your customer account.

Order and Transaction Information
Including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your previous transaction history.

Communication Information
Including information you provide when contacting our customer support team or communicating with us through email or other channels.

Device and Usage Information
Including information about your device, browser type, IP address, network connection, and how you interact with our website.


Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, contact us, or otherwise provide information.
  • Automatically through our Services, including through cookies and similar technologies when you browse our website.
  • From service providers, partners, and third parties that assist us with payment processing, shipping, customer support, analytics, and other business operations.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We use your information to process orders, complete transactions, arrange shipping, manage returns and exchanges, provide customer support, maintain accounts, and improve your shopping experience.

Marketing and Communications

We may use your information to send promotional communications, updates, offers, and information about products or services that may interest you. You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

We use personal information to help protect our customers, prevent fraudulent activity, maintain secure transactions, and protect the integrity of our Services.

Customer Support

We use your information to respond to inquiries, provide assistance, and maintain communication regarding your orders or requests.

Legal Compliance

We may use personal information to comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights and the rights of our customers.


How We Disclose Personal Information

We may disclose your personal information in limited circumstances, including:

  • With Shopify and third-party service providers that assist us with payment processing, order fulfillment, shipping, analytics, customer support, and website operations.
  • With business partners and marketing service providers when necessary to provide promotional services.
  • When you request or authorize us to share your information.
  • To comply with legal obligations, government requests, or protect our rights, customers, and Services.

Relationship with Shopify

Our store is hosted by Shopify, which provides the technology platform that allows us to offer our products and services to you.

Shopify may collect and process personal information related to your interactions with our store in order to provide, maintain, and improve its services. Your information may be processed by Shopify and its service providers in accordance with Shopify's privacy policies.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.


Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of these third-party websites.

We encourage you to review the privacy policies and terms of any third-party websites you visit.


Children's Privacy

Our Services are not intended for children under the age required by applicable laws.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.


Security and Retention of Information

We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.


Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • The right to request access to your personal information.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information.
  • The right to request a copy of your personal information.
  • The right to opt out of certain marketing communications.

To exercise these rights, please contact us using the information provided below.


Managing Communication Preferences

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in our emails.

Please note that we may still send non-promotional communications related to your orders, transactions, or customer service requests.


International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence when necessary to provide our Services.

We take reasonable steps to ensure that personal information remains protected in accordance with applicable privacy laws.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last updated" date.


Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your rights regarding your personal information, please contact us:

Legal Representative: Jennifer Kennedy
Email: ashlmad76@outlook.com
Phone: +1 407-962-6499
Business Address: 905 S Peninsula Dr, Daytona Beach Florida 32118, United States

For the purposes of applicable data protection laws, Alderis is responsible for the processing of your personal information.